- If there is a fault in the product, it will qualify for our Quality Guarantee
- We only replace items if they are defective or damaged. We ask that you please contact us right away by emailing us at email@example.com.
- Please include your receipt or proof of purchase as well as a short description and a picture of the defective product.
- To qualify for our 'Quality Guarantee' we must receive an email with 60 days from the date of purchase (that’s the date and time you received your shipping confirmation email).
- Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
- The defective or damaged product will be replaced FREE OF CHARGE.
- Item replacement must be same item, size, color, and design as original order.